Refund policy

30-Day Money Back Guarantee

At FamiliFaces, we believe in the joy and comfort that comes from keeping loved ones close. That’s why we stand behind every product we make with a 100% Happiness Guarantee.

If for any reason you’re not completely satisfied with your SmartySprouts product(s), simply return it within 30 days of delivery for a full refund—no questions asked.

We want you (and your little one!) to feel confident in your purchase. Whether it’s a gift that didn’t quite fit or you just changed your mind, we’ll make it right.

How it works:

  1. Contact our support team at support@smartysprouts.com.
  2. We’ll provide simple return instructions.
  3. Once we receive your product, we’ll issue a full refund to your original payment method.

It’s that easy—because peace of mind matters just as much as happy memories. ❤️